beet buzz Privacy Policy
Your personal information is a trust we take seriously. This policy explains how beet buzz collects, stores and protects your data.
Introduction and Scope of Policy
beet buzz is an online entertainment and betting platform operated for users in Bangladesh. When you use our website, create an account or use our services, you voluntarily share certain personal information with us. This privacy policy explains why that information is collected, how it is stored, and when or with whom it may be shared.
This policy has been prepared in accordance with currently applicable data protection regulations in Bangladesh. Reading our Terms and Conditions alongside this privacy policy will give you a complete picture of beet buzz's overall terms of use.
This policy applies only to the beetbuzz.cam website and its official mobile application. We are not responsible for the privacy policies of any third-party sites or services.
02
What Information We Collect
2.1 Registration and Identity Information
When opening an account, you are required to provide the following information:
- Full name and date of birth (for age verification — this service is for users aged 21+ only)
- Email address and mobile number
- Username and password
- National ID card or passport number (when identity verification is required)
2.2 Financial and Transaction Information
During deposits and withdrawals, information related to your payment method is collected — such as your bKash, Nagad or Rocket mobile number or bank account details. This information is used solely to process transactions and prevent fraud.
2.3 Technical Information
Certain information is collected automatically when you access the site:
- IP address and device identifier
- Browser type and operating system
- Time spent on the site and list of pages visited
- Cookie and local storage data
2.4 Gaming Activity
Records of which games were played, bet amounts, win/loss history and bonus claim records are stored. This is primarily used to ensure account security and to implement responsible gaming policies.
03
Purpose of Data Use
beet buzz uses your information for the following purposes:
- Creating and managing accounts and completing identity verification
- Processing deposits, withdrawals and other financial transactions
- Applying bonuses and promotional offers to eligible accounts
- Providing customer support via live chat and email
- Preventing fraud, money laundering and unauthorized access
- Improving platform performance and analyzing user experience
- Implementing responsible gaming tools and limits
- Meeting applicable legal obligations
We do not use your information for marketing or sell it to third parties without your consent.
04
Cookie Policy
beet buzz uses cookies — small text files stored in your browser. Cookies keep your login session active, remember your preferences and help monitor site performance.
4.1 Types of Cookies
- Essential cookies: Required for the site to function properly; these cannot be disabled.
- Functional cookies: Used to remember language preferences and login information.
- Analytics cookies: Used to understand site traffic and user behaviour; data remains anonymous.
4.2 Cookie Control
You can delete cookies or stop new cookies from being saved through your browser settings. However, disabling essential cookies may affect some site functions.
05
Data Sharing and Third Parties
beet buzz never sells your personal information for commercial purposes. However, in certain circumstances, information may be shared with selected third parties:
5.1 Payment Processors
To complete transactions via bKash, Nagad, Rocket or bank transfer, the necessary information is shared with the relevant payment providers. These third parties are governed by their own privacy policies.
5.2 Game Software Providers
Game providers including Evolution, Pragmatic Play Live, JILI and PG Soft process gameplay data. This information is used solely for operating games.
5.3 Legal Authorities
If providing information is legally required to comply with a court order, legal investigation or applicable law, the relevant authorities may be given that information. In such cases, every effort is made to notify you in advance where possible.
06
Data Security Measures
beet buzz has put in place multiple technical and organisational measures to keep your information safe:
- SSL Encryption: All data exchanged between your browser and our servers is transmitted in encrypted form.
- Firewall and access controls: Only authorised staff can view personal information.
- Regular security audits: Audits are conducted regularly to identify system vulnerabilities.
- Password hashing: No password is stored in plain text; only an encrypted hash is kept.
- Two-factor verification (OTP): During suspicious logins, identity is confirmed by sending an OTP.
That said, no online system is completely impenetrable. We do our best to protect your data, but you also have a responsibility to keep your account password secure.
07
Data Retention Period
Necessary information is retained for the entire time your account remains active. If your account is closed or you request deletion of your data, we delete your personal information as quickly as possible, though some data may need to be retained for a set period due to legal obligations.
Financial transaction records are kept for the period required under applicable regulations. Once that period has passed, the data is securely deleted.
08
Your Rights
beet buzz believes you should have control over your own information. You have the following rights:
8.1 Right to Access
If you want to know what information we hold about you, contact our support team. You can reach us in Bangla or English via 24/7 live chat or email.
8.2 Right to Correction
If any of your information is incorrect or incomplete, it can be corrected through your account settings or via support.
8.3 Right to Request Deletion
You can request to close your account and have your data deleted. We will let you know what must be retained due to legal obligations and delete the rest.
8.4 Withdrawal of Consent
Consent to receive marketing messages can be withdrawn at any time. Update this preference through your account settings or via support.
09
Protection of Minors
All beet buzz services are strictly for individuals aged 21 and above. We do not knowingly collect information from minors. Age is verified at registration and suspicious accounts are reviewed.
We firmly believe in responsible gaming and maintain technical measures to prevent access by minors.
10
Policy Changes and Contact
10.1 Policy Updates
This privacy policy may be updated due to business changes, new technology or legal requirements. If there are significant changes, a notice will be sent to your registered email or posted on the site. Continued use of the site after an updated policy is published will be taken as your acceptance of those changes.
10.2 How to Contact Us
If you have any questions about this privacy policy or your information, contact our support team. We provide assistance in Bangla and English 24 hours a day, seven days a week.
Support email: [email protected]
For general queries, you will find answers to many topics on our Frequently Asked Questions (FAQ) page.
Want to know more?
Read our Terms and Conditions or speak directly with support.
Read Terms and Conditions